"THE CHEESECAKE FACTORY" EVALUATION ESSAY
Ashlee Heath
Mrs. Plummer
English 211C: 13857
2 November 2013
Evaluation Essay
Restaurant Review: The Cheesecake Factory
The Cheesecake Factory is one of the most popular chain restaurants in Virginia Beach, located in Town Center. The restaurant is one of the best for a variety of reasons, but the main reasons include the menus, the cleanliness of the restaurant, and the service provided by the employees. On a scale from one to five, I give The Cheesecake Factory an overall rating of a 4.6.
Evelyn and Oscar Overton are the creators of The Cheesecake Factory restaurant. Around the 1940s, in Detroit, Michigan, Evelyn opened up a bakery, selling her famous cheesecake. Later, the Overton’s closed the bakery in order to raise their children, however, Evelyn continued selling her cheesecake to local restaurants. Around the middle of the 1970s, the Overton family moved to Los Angeles and opened the first Cheesecake Factory restaurant. The restaurant became very popular and expanded quickly. Around thirty years later, The Cheesecake Factory had over 170 different locations; “the success of The Cheesecake Factory has even surpassed the Overtons' wildest dreams making The Cheesecake Factory a great American success story.”
The Cheesecake Factory is known for it’s delicious cheesecake; the restaurant has over thirty-three different types of the dessert. However, The Cheesecake factory is not only a great place to dine at for their dessert, the restaurant’s menu is a very important factor. The Cheesecake factory has “over 200 selections” on the menu. For a majority of the time, most people know what they have a taste for when they go to a restaurant, such as Mexican or Chinese food. However, another good factor that makes The Cheesecake Factory’s menu so impressive is the fact that the restaurant offers a variety of selections on the menu. The menu offers choices of seafood, steak, burgers, pastas, and numerous more choices. Based on the one to five scale, I rate the restaurant’s menu as a five due to its’ variety of choices and great food.
We’ve all had the experience at a restaurant where we have noticed the restaurant was not clean. One of the biggest turnoffs for a restaurant, in my opinion, is when you sit down at the table and there are still food crumbs on it, receiving dirty silverware, or noticing the plates are dirty. Cleanliness is an important factor in the food industry; if the tables or silverware are dirty, it makes me wonder how clean the kitchen is where the food is being prepared.
The Cheesecake Factory is one of my family’s favorite places to eat for special occasions, such as birthdays, anniversaries, graduation, and other important events in our lives. We eat at The Cheesecake Factory about seven times a year, and each time I have been there, I have never noticed the restaurant to be unclean. The table is always clean when we sit down, the seats are clean, and even the silverware and plates are clean. I would rate the cleanliness of The Cheesecake Factory as a four. Since I have never been in the kitchen of the restaurant, I would not give it a five, however, I’m sure the back is clean as well.
The final factor that makes The Cheesecake Factory and excellent restaurant is the service. As mentioned before, my family and I eat at the restaurant many times during a year. Every time we eat at the restaurant, we always have a large party with us; there are always seven people from my family, and we often bring friends or other relatives with us. When we have these large parties, some may expect the waiter or waitress to be stressed out or possibly mess up our orders and not provide excellent service. However, each time, the waiters and waitresses were always very nice, and their service was amazing. If we asked for another drink, a special order, or something small such as an extra fork, they always were happy to get whatever we needed, and they did it quickly too. The host or hostesses who seat the customers are also very nice and polite like the waiters and waitresses. The service is excellent at The Cheesecake Factory; I have never had a bad experience with their service. Due to the fact that the restaurant’s staff provides great service, I rate the service as a five.
The Cheesecake Factory has numerous good qualities about it; however, there is only one complaint that I have experienced with the restaurant. The Cheesecake Factory does not take reservations on the weekends, so seating is first come, first serve. This is a problem for my family and myself because when we eat there, we usually always go on the weekends. The longest we have waited for a table was about two and a half hours. Even though the wait was long, the great food and good service ended up making up for the wait.
Overall, The Cheesecake Factory is a great restaurant; the restaurant is a place I would recommend to anyone who enjoys good quality food, and great cheesecake! After averaging the ratings of the three qualities I examined, I give The Cheesecake Factory an overall rating of 4.6. I would definitely recommend the restaurant to anyone who has never been there, and I will always go back.
Works Cited
"Welcome to The Cheesecake Factory." Welcome to The Cheesecake Factory. N.p.,n.d. Web. 24 Oct. 2013.
Mrs. Plummer
English 211C: 13857
2 November 2013
Evaluation Essay
Restaurant Review: The Cheesecake Factory
The Cheesecake Factory is one of the most popular chain restaurants in Virginia Beach, located in Town Center. The restaurant is one of the best for a variety of reasons, but the main reasons include the menus, the cleanliness of the restaurant, and the service provided by the employees. On a scale from one to five, I give The Cheesecake Factory an overall rating of a 4.6.
Evelyn and Oscar Overton are the creators of The Cheesecake Factory restaurant. Around the 1940s, in Detroit, Michigan, Evelyn opened up a bakery, selling her famous cheesecake. Later, the Overton’s closed the bakery in order to raise their children, however, Evelyn continued selling her cheesecake to local restaurants. Around the middle of the 1970s, the Overton family moved to Los Angeles and opened the first Cheesecake Factory restaurant. The restaurant became very popular and expanded quickly. Around thirty years later, The Cheesecake Factory had over 170 different locations; “the success of The Cheesecake Factory has even surpassed the Overtons' wildest dreams making The Cheesecake Factory a great American success story.”
The Cheesecake Factory is known for it’s delicious cheesecake; the restaurant has over thirty-three different types of the dessert. However, The Cheesecake factory is not only a great place to dine at for their dessert, the restaurant’s menu is a very important factor. The Cheesecake factory has “over 200 selections” on the menu. For a majority of the time, most people know what they have a taste for when they go to a restaurant, such as Mexican or Chinese food. However, another good factor that makes The Cheesecake Factory’s menu so impressive is the fact that the restaurant offers a variety of selections on the menu. The menu offers choices of seafood, steak, burgers, pastas, and numerous more choices. Based on the one to five scale, I rate the restaurant’s menu as a five due to its’ variety of choices and great food.
We’ve all had the experience at a restaurant where we have noticed the restaurant was not clean. One of the biggest turnoffs for a restaurant, in my opinion, is when you sit down at the table and there are still food crumbs on it, receiving dirty silverware, or noticing the plates are dirty. Cleanliness is an important factor in the food industry; if the tables or silverware are dirty, it makes me wonder how clean the kitchen is where the food is being prepared.
The Cheesecake Factory is one of my family’s favorite places to eat for special occasions, such as birthdays, anniversaries, graduation, and other important events in our lives. We eat at The Cheesecake Factory about seven times a year, and each time I have been there, I have never noticed the restaurant to be unclean. The table is always clean when we sit down, the seats are clean, and even the silverware and plates are clean. I would rate the cleanliness of The Cheesecake Factory as a four. Since I have never been in the kitchen of the restaurant, I would not give it a five, however, I’m sure the back is clean as well.
The final factor that makes The Cheesecake Factory and excellent restaurant is the service. As mentioned before, my family and I eat at the restaurant many times during a year. Every time we eat at the restaurant, we always have a large party with us; there are always seven people from my family, and we often bring friends or other relatives with us. When we have these large parties, some may expect the waiter or waitress to be stressed out or possibly mess up our orders and not provide excellent service. However, each time, the waiters and waitresses were always very nice, and their service was amazing. If we asked for another drink, a special order, or something small such as an extra fork, they always were happy to get whatever we needed, and they did it quickly too. The host or hostesses who seat the customers are also very nice and polite like the waiters and waitresses. The service is excellent at The Cheesecake Factory; I have never had a bad experience with their service. Due to the fact that the restaurant’s staff provides great service, I rate the service as a five.
The Cheesecake Factory has numerous good qualities about it; however, there is only one complaint that I have experienced with the restaurant. The Cheesecake Factory does not take reservations on the weekends, so seating is first come, first serve. This is a problem for my family and myself because when we eat there, we usually always go on the weekends. The longest we have waited for a table was about two and a half hours. Even though the wait was long, the great food and good service ended up making up for the wait.
Overall, The Cheesecake Factory is a great restaurant; the restaurant is a place I would recommend to anyone who enjoys good quality food, and great cheesecake! After averaging the ratings of the three qualities I examined, I give The Cheesecake Factory an overall rating of 4.6. I would definitely recommend the restaurant to anyone who has never been there, and I will always go back.
Works Cited
"Welcome to The Cheesecake Factory." Welcome to The Cheesecake Factory. N.p.,n.d. Web. 24 Oct. 2013.